Windows 7 application installation issues

Sign in to vote. Please help Monday, July 25, PM. Also, are you executing InstallUtil. Tuesday, July 26, PM. Windows and Vista are UAC systems. You may be running into a privilege issue. You will not be running with true admin privilege unless you run from an elevated prompt. Note that your log says you have a security access issue.

Phil Wilson. Tuesday, July 26, AM. Yes, I have installed Windows Services before. I am only having problems with Windows 7.

Any help would be appreciated. From the Windows Installer point of view, services are simple: If it's not a native service, it's not installed for example it was a normal application that was converted to a service by some kind of third party tool. In this case you first need to find out how you can install your service manually and then try to use a custom action to replicate it. If it's not shown in Services applet, it was not installed.

It doesn't matter what your installation did or if its EXE was copied in the instalation folder. If it's not displayed then it doesn't exist as a service. Cosmin Pirvu. Cosmin - the title of thread says Windows 7 so I'm not sure how I need to be more clear Here is what my installLog shows Why would this work differently on Windows 7 vs.

How to troubleshoot problems when you install or uninstall programs on a Windows-based computer. Hope this helps. Let us know if you need further assistance with Windows related issues. We will be happy to help. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Hello Sandeep Ghatuary. James Hwangbo. Thank you - James Hwangbo. Please first download the latest driver and software from the following link:. In addition, please check if the software version is in the "Nuance Desktop Product Support for Windows 7" list.

You can also try the following steps:. Right click on the installation file setup. Click on the Compatibility tab. Choose Windows Vista Service Pack 2 from the drop down list. Click Apply, click OK. Right click on the setup file and choose Run as administrator to install it again.

If it still does not work, try Clean Boot mode.