Do you want the one on Howard Avenue or the one on Armenia Street? With this use of configuration switch , the service provider can evaluate the different disambiguation techniques.
Although the present invention has been described in detail, it should be understood that various changes, substitutions and alterations can be made hereto without departing from the spirit and scope of the invention as defined by the appended claims.
What is claimed is: 1. A method of providing a caller with a directory assistance dialog, the dialog being switchable from an automated speech recognition ASR path to an operator-assisted OP path, comprising the steps of:.
The method of claim 2 , further comprising the step, prior to the step of prompting the caller for a city location, of providing a configuration switch that could be set to cause the dialog to branch to the OP path prior to any ASR dialog. The method of claim 2 , further comprising initial steps, prior to the step of prompting the caller for a city location, of:.
The method of claim 2 , wherein the OP path uses store and forward techniques. The method of claim 2 , further comprising the steps, performed after the step of providing a configuration switch, of:.
The method of claim 2 , wherein the database search is performed without operator-assistance and further comprising the step of providing, prior to the database search, a configuration switch that may be set to cause the dialog to branch to the OP path.
The method of claim 2 , wherein the database search results in multiple candidate listings, and of providing a configuration switch to determine whether an automatic disambiguation process is performed. The method of claim 2 , wherein the database search results in multiple listings and further comprising the step of using at least one configuration switch to select among disambiguation techniques. The method of claim 2 , wherein the step of giving out the listing is performed using at least one ASR sub-dialog.
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Technique for verifying identities of users of a communications service by voiceprints. Reverse Transactions grid. All transactions eligible for reversal within the selected ACH file are displayed in the Reverse Transactions grid. Mark the checkbox next to any of the transactions you want to reverse.
If you want to reverse all of the transactions, click the Mark All button. Click the Mark All button to mark the checkboxes for all transactions in the Reverse Transactions grid and select them for reversal. Once clicked, the button becomes the Unmark All button, which you can click to unmark the checkboxes for all transactions. Transactions selected. Transaction total. Reverse button.
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