Turbotax 2013 installation problems

Let me try to help applying the Microsoft fix. Please execute the " Step-by-step instructions with pictures for how to turn Simple File Sharing off " steps from 1 to 3 only. Let me know when you have done that. Its a generic error related to the Windows Installer that we need to fix first. Try to install the last version of Windows Installer from here. Let me know if it install OK or if you got an error post the error code. Edited by jbljohn, 12 January - AM. Posted 12 January - PM.

Yes please. What next please? Installed without errors? Try to install the program again, if doesn't work execute the following: Download MiniToolBox and save the file to the Desktop. Post the resulting log in your next reply. Tried to re-install - Unsuccessful. Here is log from MiniToolBox. Free Antivirus Version: 8. You should see a copy of every year of the software that you bought. You should be able to still download it because i still see mine on my Downloads list as of April 29 But it may or may not be the final version and it will probably not be able to update.

If you mean you want to purchase and download the software, then, NO, you cannot. It is no longer available nor is it supported.

If you still need to file a tax return you cannot get a tax refund for but you need to pay the IRS if you owe tax due. You can get the forms from the IRS site. You can get a free transcript from the IRS:. How do I get a copy of a return I filed using online TurboTax? How do I get a copy of a return I prepared using desktop TurboTax? Boycott of TurboTax TurboTax boycott details.

Boycotts of this company Total views of this boycott Company responses. Useless Its not free, everyone is complaining about the e-file not going through but they still get paid for doing nothing, turbox pro say you have to pay for perparation but it is suppose to be free to perpare, free to e-file so it false advertisement.

I will never ever use turbo tax again. Inernet fraud and TV Comercials. If you are employed by TurboTax and are authorized to reply to this boycott, please click here. Complete TurboTax customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.

View thousands of TurboTax user reviews and customer ratings available at ReviewOwl. NET Framework 4 from Microsoft's site. If you receive a 4- or 5-digit Windows Installer error, we have specific help articles for your situation.

If you're not experiencing a specific error, here's some general help articles that might be useful. NET Framework. TurboTax Help Intuit.

Troubleshooting problems with Windows Installer and the Microsoft.